Hype Terms of Service

1. Who we are

Hype is run by Hype Sports LLC ("we", "us"). These terms cover the Hype app for iPhone and Android and the website hypesports.live. By creating an account or using Hype, you agree to them and to our Privacy Policy, which explains what we do with your information.

2. Accounts are for adults

You must be 18 or older to create a Hype account. Parents and guardians, coaches, and the people who run leagues sign in. Players never get an account or log in: a player is a profile that a parent, guardian, coach or league adds and looks after. Hype is made for adults who organize youth sports; it is not meant for players to use. Don't create an account for anyone under 18. If we learn that an account belongs to someone under 18, we may close it.

3. Your account

Give your real name and an email address you control. Keep your password private; you're responsible for what happens under your account. One account per person: don't share it, sell it or hand it over. Tell us at support@hypesports.live if you think someone else is using it.

4. Adding players and other people

When you add a player or another person to Hype (on a roster, in a registration import, as an emergency contact, or in an invitation), you confirm that you have the right to share their information for running youth sports. For a player under 18, you also confirm that you are their parent or guardian, or that you have their parent's or guardian's permission. If we ask, you must be able to show that permission.

• Only add what's needed. Don't put Social Security or driver's license numbers, bank or card numbers, or medical records into names, notes, chat or photos.
• If a parent or guardian takes back their permission, or asks for their player's information to be removed, the person who added it must remove it. A parent or guardian who manages the player's profile can also ask us to erase it in the app: open the player's profile and choose Erase player's details.

5. Photos and videos of players

Share photos and videos of young athletes only for team and league purposes, and only when their parent or guardian is fine with it. Never post an image of a player that is sexual, was taken where people change clothes or shower, or is meant to embarrass them. Don't share other families' photos outside Hype without asking. If you see a photo or video that shouldn't be there, contact us (see section 6). A parent or guardian can also ask us to take down a photo or video of their player. We review these requests and may remove the photo or video.

6. Be decent

Don't harass, threaten or bully anyone. Don't post anything hateful, sexual, or that puts a player at risk. Don't impersonate someone, spam, or try to get into accounts or data that aren't yours. Don't scrape Hype, overload it, or get around its limits or security. Use other people's contact details from Hype only for the team or league, never for marketing.

• Chat is for team and league business among adults. Keep it respectful. Adults should not use Hype to contact a player directly or to arrange to meet a player alone.
• Reporting. Questions or safety concerns: contact us at support@hypesports.live. To erase a player's information, a parent or guardian opens the player's profile in Hype and chooses Erase player's details. We may remove content that breaks these terms, or that a parent or guardian asks us to take down about their player, and we may suspend or close accounts that break these rules. If a player may be in danger, call 911 first. We may share information with the authorities when the law requires it or to protect someone's safety.

7. Your content

You keep ownership of what you put in Hype (team names, schedules, messages, photos). You give us permission to store it, show it to the people it's meant for, and copy it as needed to run Hype. That is all the permission we ask for: we won't sell your content, and we won't use it, or any player's name or photo, in ads or marketing. You're responsible for having the right to share it. If you send us ideas or feedback, we can use them without owing you anything. If you believe something in Hype copies your work without permission, write to support@hypesports.live with the details.

8. Leagues and teams

Leagues, teams and coaches decide who joins, how drafts and schedules work, and what they share. Hype provides the tools; we aren't responsible for decisions a league or team makes, or for what happens at games and practices. Leagues, teams and coaches who add families' information are responsible for telling those families what they collect and why, for getting any permission the law or their own rules require, and for keeping safe any copies they make (such as a downloaded roster). Hype doesn't check anyone's background or identity unless the app says it did.

9. Paid features and subscriptions

Some parts of Hype are free today. Some parts may cost money, now or later, and what is free can change. Whenever something costs money:

• You see the price first. Before you pay, we show you the price, what you get, how long it lasts and how often it renews. Prices are in US dollars and may not include tax.
• How you pay. You can pay through the Apple App Store or Google Play or, where we offer it, on our website. If you pay through a store, the store takes your payment and its billing rules apply. If you pay us directly, a payment company handles your card for us.
• Renewal. A subscription renews on its own for the same length of time until you cancel, at the price shown when you signed up or the new price we told you about. If the law or the store requires a reminder before a renewal, we send one.
• Price changes. We'll tell you in the app or by email at least 30 days before a higher price starts for you. A store may also ask for your OK. If you don't want the new price, cancel before it starts. While Hype is in beta, we may need to give shorter notice, but we will always tell you before a higher price starts and give you the chance to cancel first.
• Free trials. If we offer one, we tell you when it ends and what you'll pay after. Cancel before it ends and you won't be charged.
• Cancel any time. Cancel where you subscribed: in your Apple or Google account for a store subscription, or in your Hype account settings for one we bill directly. You keep what you paid for until the end of the period. Deleting the app or your Hype account does not cancel a store subscription; cancel it in the store.
• Refunds. If you paid through a store, the store decides refunds under its own rules, so ask Apple or Google. If we bill you directly:
  • Ask within 14 days of your first charge from us and we'll refund it in full. You don't need a reason.
  • We also refund a charge we made by mistake, and any charge for a period when we closed your account without you breaking these terms.
  • Beyond that we don't refund the unused part of a period, unless the law says we must.

  To ask, write to support@hypesports.live. We aim to send an approved refund back to the card or account you paid with within 10 business days. While Hype is in beta it may take longer, and your bank may take extra days to show it. If something looks wrong, write to us and we'll be fair about it.

• Free to paid. If we move something you use from free to paid, we'll tell you before it changes.
• Money paid to leagues and teams. Fees you pay to a league or team belong to that league or team. They are separate from Hype's paid features. If Hype ever handles those payments, we'll say so where you pay.

10. Beta

Hype is in beta. Features change, and things can break or be removed. We'll try to give notice of big changes. While Hype is in beta, the timelines we set for ourselves in these terms (such as how much notice we give of a change, or how fast we answer a message or handle a refund) are goals, not guarantees. This does not change any deadline that the law sets, or the 14-day refund window in section 9.

11. No warranty

Hype is provided "as is", without warranties of any kind, to the fullest extent the law allows. Keep your own copy of anything you can't afford to lose. Hype is not an emergency service: in an emergency, call 911.

12. Limit on our responsibility

To the fullest extent the law allows, Hype Sports LLC isn't liable for indirect or consequential losses, or for lost data or profits, and isn't responsible for what other people do on Hype or at games and practices. Our total responsibility for any claim is limited to the greater of (a) what you paid us for Hype in the 12 months before the claim arose, including through an app store, or (b) $100. Nothing in these terms limits responsibility that the law doesn't let us limit, and some places don't allow some of these limits, so they may not apply to you.

13. Ending

You can stop using Hype and delete your account at any time (Settings → Security in the app or on the website; hypesports.live/account-deletion explains the steps). If you are the only owner of a team or a league, hand it to someone else first. We may suspend or close accounts that break these terms or put people at risk; when we can, we'll tell you why and let you reply. What happens to your information then is in the Privacy Policy. A store subscription keeps running until you cancel it in the store. Parts of these terms that are meant to keep working after you leave (such as the limit on our responsibility, how disputes are settled, and the law that applies) do.

14. Changes

We may update these terms. If a change is important, we'll tell you in the app or by email at least 30 days before it takes effect, unless the law or someone's safety needs it sooner. While Hype is in beta, we may need to make changes on shorter notice; we'll still tell you before they take effect. When the Terms change, you must read and accept the new version before you can use Hype again. We keep a record of the version you accepted. If you don't agree, stop using Hype and delete your account.

15. Disputes

These terms are governed by the laws of Texas, USA, and applicable federal law.

• Write to us first. Most problems can be fixed by talking. If you have a problem with Hype, write to us at support@hypesports.live. Tell us your name and account email, what happened, and what you'd like us to do, and give us 30 days to sort it out.
• Courts. If it isn't sorted out in 30 days, either of us can take it to the state or federal courts located in Smith County, Texas. You and we both agree to those courts.
• Small claims. You can always bring your case in small claims court, wherever a small claims court can hear it.
• Your rights. If you live somewhere with consumer protections that can't be waived, those still apply to you.

16. Apple and Google

These terms are between you and Hype Sports LLC, not Apple or Google. Apple and Google aren't responsible for Hype or for supporting it. If you got the app from the App Store, Apple and its subsidiaries can enforce these terms against you as third-party beneficiaries.

17. The rest

If part of these terms can't be enforced, the rest still applies. These terms and the Privacy Policy are the whole agreement between you and us about Hype.

18. Contact

support@hypesports.live